What characteristics would you be looking for in a control system?
Stoneworth specializes in highway paving jobs for the State of VA. When the state first awarded Stoneworth the contract, they stipulated a 1% penalty for each week Stoneworth was late on a completion date. Preston Flintrock, the project coordinator for Stoneworth, began to notice that the last two jobs were three weeks late, and the paving job that was due to completed in the next two weeks was behind schedule. When Preston went in the field to investigate, he found the job to be understaffed, supplier delays, and a high work rejection rate/repaving needed. As a result, Preston decided to establish a better system of project control and present it to his boss.
•If you were Preston, what characteristics would you be looking for in a control system? Will a new control system be adequate for the problem? Explain.